At SanteeCrest Medical Supply, accessible via our website, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect your information in compliance with U.S. law. By using our website or contacting us, you agree to the terms outlined here.

Information We Collect

By submitting a call request form or contacting us via phone, email, or text, you provide us with certain personally identifiable information, such as your name, phone number, and email address. Additionally, our website may automatically collect non-personal browsing data through cookies or web beacons to enhance your user experience.

How We Use Your Information

The information we collect is used primarily to facilitate your requests for appliance repair and service-related communications. We and our trusted partners may contact you via phone, email, or text to provide service updates or operational information.

Information Sharing

We may share your information with trusted partners solely for operational and service purposes. Your information is not sold for marketing purposes. We ensure our partners adhere to strict confidentiality and privacy obligations.

Cookies and Browsing Data

Our website uses cookies and web beacons to collect non-personal browsing data. This helps us analyze trends, administer the site, and enhance your experience. You may disable cookies in your browser settings, although this may affect your use of certain website features.

Limitations and Liability

Users acknowledge that any disputes related to the website or services are subject to direct negotiation and waive the right to pursue legal action beyond this. The maximum compensation for any claims is limited to $100. Additionally, users agree to bear their own legal fees and expenses in the event of a dispute.

Changes to This Privacy Policy

SanteeCrest Medical Supply reserves the right to modify this Privacy Policy at any time. Changes will be communicated via our website and are effective immediately upon posting. Continued use of our services constitutes acceptance of the revised terms.

Contact Information

If you have any questions about this Privacy Policy or need to opt-out of communications, you may contact us by phone at (619) 356-4124. We are committed to addressing your concerns promptly and resolving any issues amicably.